website care plans
So, you are a proud owner of a brand-new website. You can sit down, enjoy and relax, your work is done – your website will do all the magic for you by itself.
True? NO, NOT TRUE!
Times when you could leave your new website without any care and expect to get miracles from it are long over.
Just like your car needs regular maintenance, your website also needs one of our website care plans.
DO IT YOURSELF?
You have better things to do, so why don’t you leave this work to our “website elves”? They will do everything, so you will be able to concentrate on your business.The good “website elves” that will work behind the scenes for you will be very busy: updating the content, themes, plugins, taking care of backups and other things you don’t have time to do.
The installed firewalls will prevent malicious traffic and block attackers before they can access your site.
Your website will be backed up daily and stored in the cloud. If anything happens, it can be restored quickly.
If your website goes down, then our uptime monitoring will instantly notify us so we can fix it before your customers notice.
Your site will be kept up-to-date with the latest version of WordPress and latest versions of installed plugins.
With your support time you can make requests for content changes and we will do it for you.
A monthly report detailing the backups, updates, uptime, analytics and other important data for that month.
Making your site really fast. Nobody loves slow sites, especially not Google. We know some tricks!
Every month, we will talk about possible improvements to your site and to your strategy. Great if you want to grow!
We offer more than website maintenance – we offer website care plans.
We supply the tools and knowledge for growth.
NO LONG TERM CONTRACT. CANCEL ANYTIME.
Add on: Social Media Management Package
If you need assistance populating your blog and social media, we offer a monthly add-on package exclusively for our clients.
From the content you send us, we will create 8 social media posts – one month of content for Facebook and Twitter. We will pair these updates with the necessary stock images. You will also receive a social media dashboard + monthly report to monitor engagement and strategy.
Frequently Asked Questions
You simply send us an email with clear instructions on the content you want to change on your website and we get straight to work and let you know when it’s done – usually by the next business day.
Content changes include any text or image change that will take us 30 minutes or less. This typically covers things like adding a testimonials section or a new event to your website.
These tasks do not cover advanced or custom features like an online shop or membership section.
The whole purpose of our client plans is preventative care, so we work hard to prevent anything from happening. However, in the case something does happen and your website needs emergency care, we will be there right by its side communicating with the web hosting company on your behalf.
We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.
We are all about building a valuable relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in.
Request a cancellation via email, and we will immediately stop the next payment.
You know your business and customer base best. Therefore we rely on you to send us a variety of content for us to extract from. The content that you send us can be a link, latest news for your company, an article you found interesting, a YouTube video, or another blog post from other sites you want us to monitor. Once we pull out the posts, we will request your approval and schedule them out for the next 30 days.
(we will take care of providing stock images and SEO meta information)
We perform daily offsite backups to the cloud keeping several days of backups of your WordPress website. This enables us to rapidly restore a previous version if anything happens to your website.
WordPress usually releases major updates 2 or 3 times a year, with minor updates even more often, usually with enhancements, bug fixes and any security issues addressed. We will update your website so that you always have the latest version of WordPress.
Plugins extend the functionality of WordPress and typical sites we build will use between 10 and 20 plugins. Plugins in the main are updated frequently by the authors to fix bugs, make improvements or for compatibility with the latest version of WordPress. We will update your plugins when new versions are released.
Your website going offline could also be the first sign that your website has come under attack.
Our website monitoring immediately alerts us to any problems via email and SMS, allowing us to take the necessary action and try and fix the problem before your customers notice.